Privacy Policy
Your privacy and data protection are fundamental to how we operate at dawnflintmeadow. This comprehensive policy explains our commitment to safeguarding your personal information.
Last Updated: March 15, 2025
Information We Collect
At dawnflintmeadow, we collect various types of information to provide you with exceptional budget analysis services and enhance your financial planning experience. Understanding what information we gather helps you make informed decisions about your privacy.
Personal Information
- Contact Details: Name, email address, phone number, and mailing address when you create an account or contact us
- Financial Information: Income data, expense categories, budget preferences, and financial goals you choose to share
- Account Information: Username, password (encrypted), profile preferences, and account settings
- Communication Records: Messages, support tickets, and feedback you provide through our platform
Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers
- Usage Analytics: Pages visited, features used, time spent on platform, and interaction patterns
- Location Data: General geographic location based on IP address for service optimization
- Cookies and Tracking: Session data, preferences, and technical information for site functionality
Important Note: We never collect sensitive financial account numbers, passwords to external accounts, or access your bank accounts directly. All financial data sharing is voluntary and encrypted.
How We Use Your Information
Your information enables us to deliver personalized budget analysis services and continuously improve our platform. We use your data responsibly and only for legitimate business purposes.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service Delivery | Account info, financial data, preferences | Contract performance |
| Platform Improvement | Usage analytics, feedback, interaction data | Legitimate interest |
| Customer Support | Contact details, communication records | Contract performance |
| Security & Fraud Prevention | Device info, IP address, usage patterns | Legitimate interest |
| Marketing Communications | Contact details, preferences | Consent |
Personalization and Analytics
We analyze your budget patterns and preferences to provide tailored recommendations, identify potential savings opportunities, and suggest relevant financial planning tools. This analysis happens within our secure systems and helps create a more valuable experience for you.
Information Sharing and Disclosure
We maintain strict policies regarding information sharing. Your personal and financial data is never sold to third parties, and we only share information in specific, controlled circumstances that benefit your service experience or comply with legal requirements.
Service Providers
We work with trusted third-party service providers who help us deliver our services. These partners include:
- Cloud Infrastructure: Secure hosting and data storage providers with enterprise-grade security
- Analytics Services: Platform performance monitoring and user experience analysis
- Payment Processing: Secure payment gateways for subscription and transaction processing
- Communication Tools: Email delivery and customer support platforms
Legal Requirements
We may disclose your information when required by law, including:
- Response to valid legal process, court orders, or government investigations
- Protection of our rights, property, or safety, or that of our users
- Prevention of fraud, abuse, or illegal activities
- Compliance with regulatory requirements in the financial services sector
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you before your information becomes subject to a different privacy policy.
Your Privacy Rights
You have significant control over your personal information. We respect your privacy rights and provide multiple ways to manage your data and preferences.
Access Your Data
Request a copy of all personal information we hold about you, including how it's used and shared.
Update Information
Correct or update any inaccurate personal information through your account settings or by contacting us.
Delete Your Data
Request deletion of your personal information, subject to legal retention requirements.
Data Portability
Receive your data in a structured, machine-readable format to transfer to another service.
Restrict Processing
Limit how we use your information in specific circumstances while maintaining your account.
Withdraw Consent
Opt out of marketing communications and revoke consent for data processing activities.
How to Exercise Your Rights
To exercise any of these rights, contact us at info@dawnflintmeadow.com with your request. We'll respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for most requests, though we may apply a reasonable fee for excessive or repetitive requests.
Data Security Measures
Protecting your information is our top priority. We implement comprehensive security measures across our entire platform and infrastructure.
Technical Safeguards
All data is encrypted in transit and at rest using industry-standard AES-256 encryption.
Multi-factor authentication and role-based access limit who can access your information.
Firewalls, intrusion detection, and regular security monitoring protect our systems.
Third-party security assessments and penetration testing validate our defenses.
Organizational Security
Our team undergoes regular security training, and we maintain strict internal policies governing data access. All employees sign confidentiality agreements, and access to personal information is limited to those who need it for their job functions.
We also maintain incident response procedures to quickly address any potential security issues and will notify you promptly if a data breach affects your information.
Data Retention and Deletion
We retain your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Until account deletion + 30 days | Service delivery and support |
| Financial Data | Until account deletion + 90 days | Budget analysis and compliance |
| Usage Analytics | 24 months | Platform improvement |
| Communication Records | 3 years | Customer support and legal compliance |
| Marketing Data | Until consent withdrawal | Communications and preferences |
Account Deletion Process
When you delete your account, we begin immediate removal of your personal information from our active systems. Some data may remain in backup systems for up to 90 days before final deletion. We'll send you confirmation when the deletion process is complete.
International Data Transfers
While dawnflintmeadow primarily operates within South Africa, we may transfer your information to service providers in other countries to deliver our services effectively. When we do transfer data internationally, we ensure appropriate safeguards are in place.
Transfer Safeguards
- Adequacy Decisions: Transfers to countries recognized as providing adequate data protection
- Standard Contractual Clauses: Legally binding agreements ensuring data protection standards
- Certification Programs: Partners certified under recognized privacy frameworks
- Technical Measures: Additional encryption and security controls for international transfers
You can contact us for more information about the safeguards we use for international transfers and to obtain copies of relevant documentation.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze platform usage, and provide personalized services. You have control over these technologies through your browser settings and our cookie preferences.
Types of Cookies We Use
- Essential Cookies: Required for platform functionality, account authentication, and security
- Analytics Cookies: Help us understand how you use our platform and identify areas for improvement
- Preference Cookies: Remember your settings and preferences for a personalized experience
- Marketing Cookies: Enable targeted communications and measure campaign effectiveness
Managing Cookie Preferences
You can manage your cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may limit some platform features, but essential functionality will remain available.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. We're committed to transparency about any modifications and will notify you of significant changes.
How We Notify You
- Email Notifications: Direct communication about significant policy changes
- Platform Announcements: In-app notifications about updates when you log in
- Website Banner: Prominent notice on our homepage about recent changes
- Version History: Detailed changelog available upon request
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy changes indicates your acceptance of the updated terms.
Contact Our Privacy Team
Questions about this privacy policy or your data rights? We're here to help.
Email: info@dawnflintmeadow.com
Phone: +27 44 873 5526
Address: Olive Rd, Valhalla, Centurion, 0185, South Africa
Our privacy team typically responds to inquiries within 2 business days and will work with you to address any concerns about your personal information.